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Why does the melting problem exists?

One of my biggest challenges as a formulator of natural skincare products is controlling the effect of the outside temperature. 

Many commercial products contain phthalates to stabilize and maintain viscosity (thickness), cocamide DEA, MEA to thicken, stabilize and emulsify, petroleum-based oils and waxes to thicken and stabilize and other additives to ensure that their products maintain the same consistency through all temperature variations. Our natural organic products do not contain these or any other synthetic additives.

Our Whipped Butters and Scrubs high in natural oils and butter are formulated to be a semi-soft solid at room temperature. When applied to our warm skin, they instantly melt, providing an emollient, nourishing and penetrating product.

WHAT TO DO ABOUT MELTING

On sunny or warm days it is best to refrigerate BEFORE opening the jars.  If you open items, check if melting has occurred, they may spill out and make a mess!

**The quality and healing properties of our products are not affected by melting.**

Whipped Butters: Place it in the refrigerator. The melting will not affect the quality of the whipped butter as a great moisturiser, but the whipped consistency will change. It will become more like a body balm.

Whipping adds tiny air bubbles (just like whipping cream) that increase the size, lightens the density and changes the texture, making the butter light and fluffy. If a whipped product melts, the air bubbles are collapsed, so the volume is decreased. So although the jar was filled to the top, if the butter melts, there will be less volume in the container.  The container may actually look half full.  

We have had customers scoop out the butter and whip it back up with an electric whisk beater. The butter has to be very cold for this to work.

Sugar Scrubs: Place in the refrigerator. As it begins to harden up--give it a stir and place it back in the refrigerator until firm. Again because it is a whipped product, the container will have less volume as the whipped butter melts. 

 

WHAT WE ARE DOING TO HELP THE PROBLEM

During hot weather, we do our best to protect our products from melting in transit. 

  • We check every product before it is packed for shipping

  • We wrap our delicate products in bubble wrap or another padding to add another layer of insulation

As a result, most products shipped in warm weather arrive without melting. But please understand, there is no way that we can ship products and completely control the high heat temperatures of summer, trucks and mailboxes.

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